Privacy policy

Introduction

At Global Gourmet Limited, we comply with the Privacy Act 2020 when handling personal information. Personal information is any data about an identifiable individual that can be used to identify them.

Website Terms and Conditions

The use of the Global Gourmet Limited website is subject to our terms and conditions. In case of any conflict, the terms and conditions will prevail over this privacy policy.

Collection of information

We may collect personal information through our website, including your name, address, age, gender, or email address. This information can be collected in the following ways:

Provided by you during website registration, competitions, or social media interactions.
Supplied through other methods like email or discussions.
Collected via click tracking related to your website usage.
Gathered through log files or cookies.

Other information

We also collect non-personal information, such as user numbers, traffic patterns, and service demand, to monitor server performance and improve our website. This information helps verify user actions and understand user behavior better.

Use of Information

Global Gourmet Limited, including our employees, agents, and affiliates, may use your personal information to:

Verify your identity and conduct address or credit checks.
Provide tailored services and enrich your profile.
Inform you about our products, services, or those of our related companies.
Conduct marketing, promotional activities, and surveys.
Keep our website relevant and interesting.
Display relevant advertising and information.
Facilitate arrangements with other organisations, like loyalty program partners.
Perform administrative tasks, such as training, risk management, product development, research, and system development.
Comply with legal and regulatory requirements.
Detect and prevent fraud, money laundering, or other crimes.
Any other purpose disclosed at the time of collection or authorised by you.

Information sharing and disclosure

We do not disclose personal information collected through our website, except as outlined in this privacy policy or agreed with you. Non-identifiable information is owned by us and may be disclosed. We may share aggregated demographic information with affiliates, partners, and advertisers. We may also share your personal information with representatives or anyone acting on your behalf, such as financial advisers or lawyers.

Our business operates in New Zealand, and we may need to share personal information with organisations inside and outside New Zealand. We may also disclose personal information if necessary to protect our rights, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Advertising and third-party links

Our website may contain links to third-party websites and advertising sources. These sites may collect information from you. We have no control over their privacy practices and encourage you to review their privacy policies before engaging with them.

Security of personal information

We take reasonable technical and organisational precautions to prevent the loss, misuse, or unauthorised alteration of your personal information. However, we cannot guarantee the privacy or confidentiality of information due to the nature of email and the internet. You are responsible for protecting access to your emails and account details. We are not liable for any damage or loss if a third party gains unauthorised access to your information.

Your rights

You have the right to:

Access your personal information held by us.
Request corrections to any incorrect information.
Request the deletion or destruction of your personal information, subject to certain conditions.
Request restrictions on the use of your personal information, subject to certain conditions.
Object to the use of your personal information, subject to certain conditions.
Receive your personal information in a structured, commonly used format, subject to certain conditions.

To exercise your rights or for more information about how we use your personal information, contact us at hello@globalgourmet.co. We will respond to your request within one month, as required by law. If we cannot comply with your request, we will provide reasons and inform you of the available complaint mechanisms.

We retain your information for as long as necessary for our business operations or as required by law.

Changes to Privacy Policy

We may update our privacy policy and website functionality occasionally. Please review the policy regularly for the latest information on our privacy practices.

Contact details

If you have any questions or complaints about our privacy policy, please contact us at hello@globalgourmet.co.